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Shipping Information

  • Regular shipments within the USA will be made - at our option - via UPS, US Priority Mail, or Parcel Post.
    • If the service is available, we will honor requests for a specific carrier. Such requests may incur an extra charge.
    • Shipments made via UPS are automatically insured for up to $100 of value. Insurance for shipments made via US Mail is extra.
  • Shipments made via premium services, such as FedEx, can be made, but will incur extra charges.
  • Shipments made to destinations not in the USA may incur additional charges.
  • We cannot be responsible for for lost or damaged parcels without insurance.

Return and/or Damaged Goods Policy

Our goal is 100% satisfaction guaranteed.
 
ALWAYS GET A RETURN AUTHORIZATION NUMBER.  
  • Contact our Customer Service Department for instructions either via phone: 1-800-441-0794 or e-mail sales@framedcollages.com. 
  • If a return is in order, a Return Authorization (and Number) will be issued.
  • UNAUTHORIZED RETURNS WILL BE REFUSED.

Enclose a copy of your packing list with your return.

  • If you do not have a copy of your packing list, please indicate the order number, your account number, your name and address along with a list of the items you are returning. 
  • Send the package to the address furnished by the Customer Service Department.
  • Simply indicate the reason for your return, include the packing list with your return and wrap the package securely.
    • Be sure to write the Return Authorization Number (RA#) on the address label of the package.
    • For your protection, we recommend that you use UPS or Insured Parcel Post for shipment and please save your shipping receipt and your tracking information until your return is processed.
    • We sre not responsible for returns misdelivered or damaged in transit.

Privacy Statement

Updated: September 12, 2015

Miniatures by Maryetta (hereinafter “MbyM”, “we” or “us”) appreciate your interest in the www.framedcollages.com Website (“Website”).  We have respect for our customers and the personal information they entrust to us. Therefore, the security of such personal information (“personal data”) provided by visitors to our website is a priority for us.

So please read the information below to understand our practices with respect to gathering information from users of the Website and how we make use of such information.  It is possible that the Website now or in the future may contain certain portions or pages which contain changes to this Privacy Statement applicable to your use of that portion or page.

Registration

When you first visit certain areas of our Website, we may ask you to register and provide us with information about you including your name, address, telephone and fax numbers, e-mail address, and other identity and contact information.  However, such information is not necessary for the routine ‘browsing’ of the website.

Orders

We request information from you on order forms (shopping cart and check out).  Here you must provide contact information (including your name, shipping address, billing address) and financial or payment information.  This information is used for billing purposes and to fill your orders.  If we have any difficulty in processing your order or need to advise you of anything regarding your order or program, this contact information is used to get in touch with you.

Newsletters, Events, Surveys and Contests

We also collect information when you voluntarily submit it to us.  Throughout the Website there may be opportunities to register for an event or conference, receive a newsletter or special offer, order free documents, or participate in an online survey.  All of these opportunities are voluntary and, therefore, you have the option to participate and submit the information or not.  When we collect this type of information, we will notify you as to why we are asking for the information and how it will be used.

Cookies and Log Files

We may also collect information directly from you through the use of cookies.  A cookie is a small file which is stored on your hard drive and contains information about you.  Our usage of a cookie is no way linked to any personally identifiable information.  The cookie is used to identify how you entered our Website, how you navigated through the Website and what information was of interest to you.  You may reject our use of a cookie and still use the Website.  However, without the use of the cookie, your use may be limited in some areas of our Website.  If you are uncomfortable regarding cookie use, please keep in mind you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.

When you access the Website, your Internet address is automatically collected and is placed in Internet access logs in order to analyze trends, administer the Website, track user movement and gather aggregate information.  We do not engage in such activity first-hand; however, there are organizations (e.g. Google) that record such data.  We subscribe to receive such data as part of our market research and business management activity.  “Aggregate information” is information that describes the habits, usage patterns and/or demographics of users as a group but does not describe or reveal the identity of any particular user.  Your Internet address is not linked to any personally identifiable information.

Sharing Information

We will not sell and will only share individual information under circumstance as noted below.  “Individual information” is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user.  We may share aggregate information and survey information but this information is not linked to any personal information that can identify any individual person.  However, you should be careful when including any personal information in any submission or as a part of any chat room discussion, blog or other form of communication.  This information may be readily available to other users and we cannot control their use of that information.

We may use outside shipping companies to ship orders and a credit card/payment processing company to bill you for products and services.  These companies do not retain, share, store or use personally identifiable information for any secondary purposes.  We may partner with another party to provide specific services or products.  If you request these services or products, we will share your name or other contact information that is necessary for the third party to provide the services.  These third parties are not permitted to use the personally identifiable information except for the purposes of providing the requested services and products.

We may disclose information about you or your company if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect our rights, property or safety or those of others.

Tell-A-Friend Email Service

We provide an opportunity for a user (registered or unregistered) of our Website to advise other people (“friends”) of the existence of our Website and the products displayed by initiating an email from our site.  As in the above section on ‘Sharing Information,” no ‘individual information” will be collected by us.  Use of his service is entirely discretionary by the sender.

Links

The Website does not wittingly contain hyper links to websites operated by others ("Linked Sites"), but such links may exist, embedded or otherwise.  We do not operate or control any information, products or services on such Linked Sites.

Please be aware that we are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our site and to examine the privacy practices of each and every site that you visit.  This Privacy Statement applies solely to the information collected by this Website.

Protection of your Information

Your transmission of financial and billing information to us is secured through encryption.  While we strive to protect your personal or company information by encryption and other means, we cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use our Website, you do so at your own risk.  Please keep in mind that the information disclosed by you on our Website via a chat room, blog, bulletin board or other similar submission, may be collected and used by other users of the Website.

Updates and Special Offers

Occasionally we send registered users an email regarding our products, services, special offerings or newsletters.  Out of respect for the privacy of our users we present the option to not receive these types of communications.  Please see the Choice/Opt-Out section below.

Choice/Opt-Out

You are given the opportunity to opt-out of having your information used for purposes not directly related to our Website at the point where we ask for the information.  If you no longer wish to receive any of our mailings, you may opt-out of receiving such communications by replying with unsubscribe in the subject line in the email or email us at sales@framedcollages.com.  You may also contact us by telephone or by postal mail to request an opt-out.

Correction/Updating Personal Information

If your personally identifiable information changes, or if you no longer desire to use our Website, services or products, we will attempt to provide a way for you to correct, update or remove your personal data.  This can be done at the Contact page or by email to our Customer Service at sales@framedcollages.com.  You may also contact us by telephone or by postal mail to request the change.

Amendments and Changes

If we decide to change our privacy practices and this Privacy Statement, we will post those changes on the Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If at any point we intend to use any personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by email (if you provided your email address) if your information is affected.  You will have a choice as to whether or not we use the information in that way.

Terms and Conditions

Welcome to the Miniatures by Maryetta (hereinafter known as “MbyM”) website, www.framedcollages.com. Please review the following terms and conditions that govern your use of our website. Please note that your use of our website constitutes your agreement to follow and be bound by these terms and conditions.

General Disclaimer


1.    You should assume that everything you see or read on the website is copyrighted, unless otherwise noted, and may not be used without the written permission of MbyM, except as provided in these Terms and Conditions or in the text on the website. MbyM neither warrants nor represents that your use of materials displayed on the website will not infringe rights of other parties.

2.    MbyM assumes no liability or responsibility for any errors or omissions in the content on the website.

3.    Your use and browsing of the website is at your risk. Neither MbyM nor any party involved in creating, producing, or delivering the website or any of the material or information contained in the website is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the website. Without limiting the foregoing, everything on the website is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. MbyM also assumes no responsibility for and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from the website. 


4.    MbyM RESERVES THE RIGHT, IN ITS SOLE DISCRETION AND WITHOUT ANY OBLIGATION, TO MAKE IMPROVEMENTS TO, OR CORRECT ANY ERROR OR OMISSIONS IN ANY PORTION OF THE MATERIALS, PRICES, SPECIFICATIONS AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

5.    YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE AND MATERIALS, THAT YOUR USE OF THE WEBSITE AND MATERIALS AND ANY RELIANCE UPON THEM, IS YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE WEB SITE AND THE MATERIALS IT, AND THAT MbyM, AND ITS OFFICERS, DIRECTORS AND EMPLOYEES ARE NOT LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE, THE MATERIALS IT.

6.    As a matter of policy, the MbyM website does not contain hyperlinks to websites operated by others.  The website does not wittingly contain hyper links to websites operated by others ("Linked Sites"), but such links may exist.  MbyM does not operate or control any information, products or services on such Linked Sites.  The terms of Paragraphs 4 and 5 above apply accordingly.

7.    The policy of MbyM to respect the privacy of individuals who visit this website is fully described in its Privacy Policy statement, which appears on this website.

8.    MbyM has no intention of collecting any personal information from individuals under 13 without parental consent. We request that children under 13 not place orders or otherwise submit information without direct parental involvement.

9.    Unless otherwise noted all Materials are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed to or by MbyM. All manufacturer and product names mentioned on the web site are the trademarks of their respective owners. The website as a whole is protected by copyright, all worldwide rights, titles and interest in and to which are owned and reserved by MbyM.

10.    The Materials of the website, and the website as a whole, are intended solely for personal use by the users of our site. You may download or copy any of the Materials only for the purposes of placing an order with MbyM or using the web site as a shopping resource. If you copy or download any of the Materials you must keep intact all copyright, trademark and other proprietary notices appearing on such materials. No right, title or interest in any downloaded Materials is transferred to you as a result of, any such downloading or copying. You may not copy or reproduce (except as noted above), publish or post, publicly display or perform, transmit, distribute, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Materials or the website as a whole.

11.    You agree to defend, indemnify and hold MbyM harmless from and against any and all claims, damages, costs and expenses, including attorneys fees, arising from or related to your use of our website, the Materials it contains and any Linked Site(s). MbyM is not responsible or liable to any person or entity whatsoever for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from (a) any information provided on this website, the Materials it contains and any Linked Site(s) or (b) the use of, or the inability to use this website or any Linked Site(s). If you are dissatisfied with the MbyM web site or any Materials contained in the web site, or any Linked Site(s), or with any of these Terms and Conditions, your sole and exclusive remedy is to discontinue using this website, any Materials contained in the website and any Linked Site(s). The total liability of MbyM to you for any claim arising from or relating to these Terms and Conditions or use of this website shall not exceed one hundred dollars (US$100)

12.    This Agreement is effective unless and until terminated by MbyM.  MbyM may terminate this Agreement at any time without notice to you, and accordingly deny you access to the website in our sole discretion if you fail to comply with the Agreement. Upon any termination of this Agreement by MbyM, you must promptly destroy all Materials downloaded or otherwise obtained from this website, as well as all copies of such materials. In addition, by providing the Materials on our website, MbyM does not in any way promise that the Materials or the web site will remain available to you. MbyM may terminate all or part of its website at any time without notice to you.

13.    This Agreement is governed by and shall be construed in accordance with the laws of the State of Missouri without giving effect to any principles of conflicts of law. You agree to bring any claims arising under this Agreement exclusively in the federal courts of the State of Missouri. If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

Contact Information. This web site is controlled and operated by MbyM from its offices in Parkville, Missouri, U.S.A. Any questions, comments, suggestions or notices should be provided to our System Administrator as follows:

By email: sales@framedcollages.com

By telephone: 816-746-8485

By mail: System Administrator, 5527 Oakdale Place, Parkville, MO 64152



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